Cell Health Clinic LLC, Oud Mehta, Dubai, UAE 

  1. Introduction

At Cell Health Clinic LLC (hereafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic or website, engage with our services, or contact us.

By using our services, you agree to the terms outlined in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information from you:

-Personal Information: Your name, age, gender, nationality, contact information (address, email, phone number).

Health Information: Details about your medical history, diagnoses, treatments, medications, allergies, and other health-related data.

Payment Information: Billing information such as your credit card number, bank details, and other financial data for processing payments.

Technical Data: Information about how you use our website, including your IP address, browser type, device type, and browsing patterns.

  1. How We Use Your Information

We use the personal and health information we collect for the following purposes:

Healthcare Services: To provide medical treatment, care plans, and other related services.

Patient Records: To maintain accurate and up-to-date records for future consultations and follow-ups.

Communicatio : To contact you regarding appointments, updates, and relevant healthcare information.

Billing & Payments: To process payments for treatments or services provided.

Legal Compliance: To comply with any applicable laws or regulations in the UAE, such as data retention or disclosure requirements.

  1. Sharing Your Information

 We may share your information in the following circumstances:

– **With Your Consent**: When you have provided explicit consent for us to share your information with third parties, such as specialists or labs.

Healthcare Providers: To other healthcare professionals involved in your care, such as specialists, hospitals, or laboratories.

Service Providers: With third-party companies that provide us with services such as billing, data storage, or technical support. We ensure these providers are compliant with data protection laws.

Legal Obligations: When required by law, such as in response to a subpoena, or other legal processes in the UAE.

  1. Data Security

We take reasonable steps to ensure that your personal and health information is protected from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security measures, including:

Encryption: Data is encrypted where applicable, both in transit and at rest.

Access Control: Only authorized staff have access to your personal data, and they are required to maintain confidentiality.

Regular Audits: We perform regular audits of our data security measures to ensure they are effective and up-to-date.

  1. Retention of Information

We retain your personal and health information for as long as necessary to provide you with services or comply with legal obligations. Once this data is no longer needed, it will be securely deleted or anonymized.

  1. Your Rights

You have certain rights regarding your personal data, including:

Access: You can request a copy of your personal information that we hold.

Correction: You may request that we correct any inaccurate or incomplete information.

Deletion: Under certain conditions, you may request that we delete your personal information.

Data Portability: You can request a copy of your data in a commonly used format.

Withdrawal of Consent: You may withdraw your consent for the use of your information at any time.

To exercise any of these rights, please contact us at cellhealthcluncllcdubai@gmail.com or call us at [Insert Clinic’s Phone Number].

  1. Cookies and Website Use

Our website may use cookies and other tracking technologies to improve your browsing experience. Cookies help us track how users navigate the website, enabling us to optimize our content and services. You can control cookie settings through your browser.

  1. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Address: Cell Health Clinic LLC, Oud Mehta, Dubai, UAE 

Phone: +971 4 346 6761