At cellhealthclinicllc.com, we are committed to ensuring your satisfaction with our products. If, for any reason, you are not fully satisfied with your purchase, you may return eligible items under the following conditions:

**1. Eligibility for Returns**

– Products must be returned **within 14 days** of the delivery date.

– Only **unopened** and **unused** products in their original packaging are eligible for return.

– Opened or used items, including any product that has been tampered with, are **not** eligible for a return or refund.

**2. Return Process**

– To initiate a return, please contact our customer support team at [Customer Support Email] within the return window.

– Provide your order number, reason for return, and any relevant photos (if necessary).

– Once your return is approved, you will receive instructions on how to send the product back to us.

**3. Return Shipping**

– Customers are responsible for covering the return shipping costs.

– Ensure the product is securely packed to avoid damage during transit. We recommend using a trackable shipping service, as we are not responsible for lost or damaged returns.

**4. Refunds**

– Once your return is received and inspected, we will notify you via email regarding the status of your refund.

– Refunds will be processed to the original payment method within **7-10 business days** after the return has been approved.

– Shipping fees from the original purchase are **non-refundable**.

**5. Damaged or Defective Products**

– If you receive a damaged or defective product, please contact our customer support team within **48 hours** of receiving the order.

– Provide detailed information, including photos of the damaged product and packaging.

– We will arrange for a replacement or refund at no additional cost.

**6. Non-Returnable Items**

– Products marked as **final sale** or **non-returnable** on the website are not eligible for return or refund.

– Gift cards, promotional items, and clearance items cannot be returned.